Confidentiality and Privacy Policy.

The confidentiality and privacy of your personal and commercial information is important to us. Our Confidentiality and Privacy Policy governs how we collect and use your personal and commercial information.

As your broker, we require the information we collect from you to assess your credit application or guarantor application or the credit application of a company of which you are a director, to source a suitable credit provider and any required insurances, and to manage the application and settlement process, where required. When we request your personal and commercial information, we will identify which information is necessary and which information may be provided at your option. If you do not provide the information sought, we may be unable to process your personal credit application, or the company’s credit application, or we may be limited in the other services we can offer you or your company.

We will only use your private and confidential information:

  • to conduct our business;

  • to complete a transaction on your behalf;

  • to provide you with information about our products and services; and

  • for our internal administrative, marketing, planning, product development and research requirements.

We do not sell or provide any of our client lists or your information to any third party.

The only situation in which we will disclose personal and commercial information about you to anyone outside GreenBack Capital is where we must identify you to our providers in the ordinary operation of our business. In conducting our business, we use your information to:

  • Assess your consumer or commercial credit application, and/or guarantee application, and/or to assess a credit application by a company of which you are a director;

  • Source any finances you require;

  • Source any insurances you require;

  • Disclose to, and obtain from, any prospective credit provider or insurer, information

  • about you that is reasonably necessary to obtain the finance and insurances you

  • require;

  • Obtain from, and disclose to, any third party, information about you, the applicant(s) or guarantor(s) that is reasonably necessary to assist you obtain the finance and insurances required;

  • Provide your information, including your credit report(s), to one or more of the credit providers so they can assess your application, or the application of a company of which you are a director, or your suitability as a guarantor; and

  • Provide information about you to a guarantor, or prospective guarantor.

We will only disclose that information that is strictly required and ensure that your personal and commercial information is handled on a confidential basis. These third parties are strictly prohibited from using your personal and commercial information for any purpose other than in assisting us and in formulating a proposal to GreenBack Capital for your business.

Otherwise, we will not disclose your personal and commercial information unless we are required to do so by law.

You may opt out from receiving any communications from us at any time, except where those communications are required for the operation of our business. If you want to opt out of receiving communications from us, please contact us.

At any time, you may ask us to give you a list of the information we hold, and copies of that information. We will endeavour to provide you with the data within 30 days of receiving your request. We may incur costs in giving you that information, in which case we reserve the right to charge you a reasonable fee to cover those costs.

If you believe that we are holding inaccurate or incomplete data about you, you may ask us to correct it.

We will take reasonable steps to destroy or de-identify your personal and commercial information when your information is no longer required for our business purposes.

We take all reasonable steps to protect your personal and commercial information from misuse, loss, unauthorised access, modification, or exposure.

All GreenBack Capital staff are required by the terms of their employment to maintain the confidentiality of customer information. Access to your information is restricted to those employees whose job requires that information. Access to our computer systems is restricted through password protection, internet firewalls and routers.